“As builders, our clients pick us up on everything, but we weren’t stressed with Roger.”
Client:
Earth Build
Location:
Gladstone
Product:
Vinyl Planking
Kim and Scott Underwood build homes in the Gladstone region, servicing areas from Mount Larcom to Biloela to Agnes Water and everywhere in between.
They previously owned a GJ Gardner Homes franchise before going out on their own with Earthbuild.
They’ve used Gordon Flooring to install flooring in around 120 homes they’ve built for clients over the past eight years, as well as the vinyl planking in their own home.
The first couple of years building in Gladstone, they ran the gauntlet with different tradies, but they continually struggled with communication and dependability.
As busy builders, they needed someone who could provide quality workmanship on time, on budget, and work around other trades with minimal interruption.
Kim and Scott first met Roger while he was contracting for Carpet Call in Gladstone.
After dealing with him, it was clear they’d found someone they could depend on for all their flooring needs.
Not just carpet or vinyl flooring, but polished concrete and epoxy flooring too, which is rare in the industry.
Gordon Flooring is a one-stop-shop for the best flooring in the Gladstone area.
Eventually, when Carpet Call left town, Kim and Scott insisted that Roger continue being their go-to flooring contractor.
As franchise owners, they had favourable supply contracts in place thanks to the size of GJ Gardner Homes.
But even when ordering materials from elsewhere, they wanted Roger to be the person to install it. He was the only contractor they’d use.
At Gordon Flooring, we pride ourselves on our service.
You can be confident when Roger Gordon shows up to quote, he’ll also be the one on-site. And he’ll oversee your flooring installation from start to finish.
You won’t have the same issues dealing with some of the bigger names in town, like talking to one person in the showroom and then another on site.
That was a major point of differentiation when dealing with Gordon Flooring, according to Kim and Scott. Clear and honest communication goes a long way in this business.
When it came time for them to do the floors in their own home, it was only natural to work with Gordon Flooring.
Their existing floors were a mix of carpet and tiles, but they wanted to replace it all with quality vinyl flooring.
Scott provided the materials, and Roger came in and laid it within days.
Because they knew the square meterage, agreed rates, and the quality of Gordon Flooring’s workmanship, they didn’t want to risk working with anyone else.
“We’ve had lots of dramas with regular contractors. But we have all but forgotten them since working with Roger. There’s no comparison. Stress-free sums it up.”
Gordon Flooring is a family business. We approach every job with the quality and care that we would with our own family’s homes.
If you want a stress-free flooring experience from a professional team with 26 years of experience in the industry, talk to Gordon Flooring.
Whether it’s vinyl flooring, epoxy flooring, grind and seal, or polished concrete, we can handle it.
We can perform any residential, commercial, or industrial flooring installation, and we can do it within agreed timelines, on specification, within your budget, and with minimal disruption.
The equipment and machinery we operate can handle any job, large or small.
We can operate on nights and weekends to minimise your business downtime. And all our staff will undertake any necessary inductions and training to work on your site.
There’s no need to go anywhere else.
